Education and
Continuing Education

Although this is not a complete listing, these are the most relevant credentials:

Graduate studty toward M.S. in educational psychology (5 quarters), vocational rehabilitation counseling, University of Utah

B.A. in psychology, English and anthropology minors, Weber State University, Ogden, Utah (previous study at Ohio State and Georgia State)

Conferences

• Joint Conference of the American Society on Aging and the National Council on Aging (3 days), 2004
• American Medical Writers Association regional (Asilomar) conference, March 2003
• American Medical Writers Association national conference, 2002
• American Health Information Management Association (AHIMA), 2002 national convention
• Telehealth 2002, American Telehealth Service Providers Association (ATSP) teleconference

Courses, training and workshops

2005

Community Emergency Response Team (CERT) FEMA certification (6-week training)

2004

Healthcare courses at Cabrillo College (2 semesters): Medical Terminology; Advanced Medical Terminology (anatomy, physiology, diagnostics, disease, procedures and surgery); Medical Law and Ethics; Healthcare Communications; Medical Insurance, including intro to ICD-9 and CPT coding; Death and Dying, Interpersonal Communications; Listening

Rapid Cycle Improvement, Sutter Health, May 2004 (6 hours)

Patient Satisfaction, Patient Advocate, Patient Relations workshops, California Patient Relations Association (CaPRA): Developing a Patient Relations Program, Complaint Management and Data Management of Complaints, Patient Rights, JCAHO and Organizational Ethics, Advance Directives, Interpretation Services and Cultural Diversity, Service Recovery, Importance of the Patient Advocate’s Role, Creating a Customer-Focused Culture, Time Management, Dealing with Difficult People

2003

The Hole Truth about Perforin, or 30 Years Searching for a Smoking Gun, presented by William R. Clark, Professor and Chair, Emeritus, Department of Molecular, Cell and Developmental Biology, University of California, Los Angeles, at an American Medical Writers Association regional conference, March 2003

How to Build a Unified Web Content Strategy, audio and Web presentation by Arbortext and Documentum, March 2003

Writing Newsletters for the Biotech and Medical Informatics Industries, San Jose State University, 6 weeks, February–March 2003

Nuts & Bolts of Writing Government Grants for Biotech, one-day workshop sponsored by BayBio, the Bay Area Bioscience Center, February 2003

2002

• Medical Informatics Short Course, Stanford University School of Medicine, 5 days
• Analysis of the Final HIPAA Privacy Rule, HIPAA Summit, 3-hour teleconference
• Medical Device Writing, American Medical Writers Association, workshop
• Writing for Patient Education, American Medical Writers Association, workshop
• Emerging Workplace Safety and Legal Issues, American Medical Writers Association, workshop
• Writing and Editing for Managed Care Organizations, American Medical Writers Association, workshop
• MEDLINE and PubMed Research, American Medical Writers Association, workshop
• Journal Submissions Other than Scientific Papers, American Medical Writers Association, workshop
• Writing and Editing Foundation Grants, American Medical Writers Association, workshop
• Medical Editing, Editorial Freelancers Association, 8 weeks (online)
• Medical Editing, Editcetera, workshop
• Dreamweaver 3.0, Cabrillo College, 6 weeks (online)
• FrontPage 2000, Web site software course, 6 weeks, 2002
  

Previously

• FrameMaker 6.0 and 7.0, private tutoring, 1997 and 2001
• Medical Terminology, Cabrillo College, 1999, 4 weeks
• Development Editing, Editcetera, 1999, 4 weeks
• Spirituality & Healing in Medicine II, Harvard University Medical School, 1997, 3 days
• Business Web Site Development, New Horizons Technical Education Center, 1997, 4 hours
• Intermediate HTML, New Horizons Technical Education Center, 1997, 4 hours
• Editing and writing corporate newsletters and magazines, International Association of Business Communicators (IABC), 1983, 3 days each
• Grant-proposal writing courses, National Society of Fundraising Professionals and The Grantsmanship Center, ca. 1981–1983, 5 days each

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